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The Government Modernization, Efficiency, Accountability, and Transparency
Act of 2005 requires that any State agency that issues permits or licenses
or accepts applications, proposals, bids, or similar requests shall post
on its Web site, no later than January 1, 2007, "customer service" links
to the following information:
- How to obtain a permit or license or have an application
granted.
- How to appeal the denial of a permit, license, or application.
The CIWMB has always striven to provide this kind of information on
its web site. To meet the requirements of the act, this page provides
links to the various parts of our site where the information is already
housed.
Permits and Registrations to Operate
- Solid Waste Facility Permit Toolbox.
This site provides comprehensive guidance to local enforcement
agencies (LEA), operators, applicants, and CIWMB staff for
obtaining, processing, and maintaining new and revised solid waste
facility permits and completing other permit-related tasks and
responsibilities. This
fact sheet provides answers to frequently asked questions.
- Waste Tire Facility Permits. This page
provides information and forms for those applying for a minor or
major waste tire facility permit.
- Waste Tire Hauler Registration.
Anyone wanting to transport 10 or more waste tires at a time must
register as a waste tire hauler. This page provides information and
forms.
Registrations and Certifications to Receive Incentive Payments
Note, the following are voluntary programs.
- Electronic Waste
Recovery and Recycling Payment
System. California has established a funding system to
encourage collection and recycling of certain electronic wastes. A
fee is charged when the items are first sold, and participating
collectors and recyclers are reimbursed for materials that are
recycled. Prospective collectors and recyclers must be approved
prior to participation. This site provides information on the
program and how to apply.
- Certification of Used Oil Collection Centers.
Certified centers accept used motor oil from the public and offer
them a 16¢ per gallon recycling incentive. In turn, the centers can
submit claims to be reimbursed by the CIWMB for the incentive. This
site provides information on the program and how to apply.
- Registration of Industrial Oil Generators.
Businesses that maintain vehicle fleets and recycle their oil, as
well as curbside collection programs, can apply as registered
generators and receive the same incentives as the certified
collection centers. This site provides information on eligibility
and how to apply.
Other "Applications"
- Grants/Loans. This page lists all
of the CIWMB grant and loan programs and links to the individual
sites with more information on these programs.
- Contracts. Occasionally, the
CIWMB contracts out for services that cannot be provided by staff.
This site provides information on current solicitations and how to
bid.
- Awards. At present, the only CIWMB awards program is the
Waste Reduction Award Program (WRAP).
Applications are available on the site during the annual application
period.
Forms, Applications, and
Appeal-Related Documents
- Forms. Forms pertaining to the CIWMB's programs are found
with the rest of the information related to those programs. In
addition, there is a
central forms page that links to the individual programs' forms
pages.
- Applications and Appeal-Related Documents. These
documents are also housed with program-related information. See the
links to the programs in the FAQ section above
for the program you are interested in.
How to File a Complaint
Electronically
-
File an Environmental Complaint. This Cal/EPA site allows
anyone to file an environmental complaint on line.
- Provide Feedback. This site
allows users to provide feedback of any kind to the CIWMB.
- Customer Service Survey.
This Cal/EPA site allows users to provide customer service feedback
about any staff person or program in any of the boards, departments,
and offices under the Cal/EPA umbrella, including the CIWMB.
- Contact the CIWMB. This page
includes links to the above feedback tools, as well as general
program contact information and a complete staff directory.
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